Refund Policy

Who handles refunds

AAA Strong is run by Svitlana Rerecich. Our orders are sold and processed by Paddle.com, which is the Merchant of Record for every purchase. Because Paddle takes payment and issues invoices, Paddle also handles refund requests.

Refunds are given in line with Paddle's Refund Policy, which sets the window for requesting a refund and how quickly money goes back to your card. We do not refuse refund requests, and we do not charge anything for the seven-day free trial.

How to ask for a refund

Go to paddle.net and look up your order, or message us on WhatsApp at +61 490 941 382 and we'll point you to the right place. We'll pass anything we need to Paddle and keep you updated.

Cancelling your membership

You can cancel your AU$14.99 monthly membership at any time. You keep access until the end of the period you have already paid for, and nothing further is charged. Food-coaching packages are one-off payments — ask us about yours the same way.

Your legal rights

Nothing on this page limits your rights under Australian Consumer Law. If a service fails to be provided as described or is not of acceptable quality, you may be entitled to a remedy regardless of anything else written here.